🌏 DAVID G. BROADBENT | GLOBAL SAFETY PSYCHOLOGIST | Mining · Oil & Gas · Aviation · Healthcare · Emergency Services - Construction

  • One day08:30–16:30
  • Every levelFrom the front line to the leadership team
  • More than one organization welcomeClients and contractors, joint ventures, industry groups
  • Anonymous votingResults shown live in the room, as the votes come in

A senior leader sees the system. A supervisor sees the pressure between the plan and the shift. The crew on night shift sees what happens at two in the morning.

Each view is true. Each one is incomplete.

Why every seat

Nobody sees the whole picture alone

Beyond Compliance argues that harm grows in the gap between how work is imagined and how it is really done, and that this gap is hard to see from the top of an organization, however good the leadership.

This seminar closes that gap for a day, the only way it can be closed: by putting every level in the same room. Tables are mixed by level, the people closest to the work speak first, and anything people might not say in front of their boss is collected anonymously.

The gap is invisible from the top.

Good numbers and clean audits can sit on top of a workforce that has stopped speaking up.

Who speaks first changes what gets said.

When the people closest to the work go first, leaders hear what they would otherwise never hear.

Every level reads the culture differently.

The spread between levels is often the most useful thing an organization can learn.

What everyone leaves with

  1. A shared picture of the gap between your procedures and your work, seen from every seat at once.
  2. Leaders who have heard, in the room, what people at the work face know but don’t say.
  3. A measured difference between how each level rates the culture.
  4. One commitment per level: frontline workers, supervisors and leaders.
  5. One visible move each person will make in their own workplace within 30 days.
  6. A common language from the book that every level can use.

The program · 08:30–16:30

The day

Every session starts with the people closest to the work. Supervisors speak next. Senior leaders speak last.

One day

Every seat, one room

Speaking order1 Frontline workers2 Supervisors3 Senior leaders
  • Opening: the streetA reading from the book, and each table agrees what will make it safe to speak plainly.
  • A Wednesday afternoon, from every seatOne decision, in five stages. At each stage, people answer from their real job.Reader tool: Work as Imagined, Work as Done
  • The procedure and the jobA real procedure, walked as the job is really done. Leaders may only ask questions.Reader tool: Work as Imagined, Work as Done
  • What we don’t sayAnonymous cards, read aloud. Senior leaders respond last, and only to say what they heard.Reader tool: Psychological Safety
  • How we lead, and how it feelsThe leader behaviors people see on a bad day, using the nine Transformational Safety® Leadership constructs.Reader tool: Transformational Safety® Leadership
  • Where we really areEach level places its workplace on the five-level maturity model by anonymous vote.Reader tool: Safety Culture Maturity
  • One move eachOne visible move each person will make within 30 days, and one commitment per level.
  • CloseThe day ends where it began.

Every participant receives the PDF edition of the book before the seminar, and a signed copy of the published book on completing it. Each session marked with a reader tool has a matching free reflection on the Beyond Compliance Reader Resources page.

48 hours

Everyone receives the day’s record: every anonymous card word for word, the gaps found and the results of each vote.

Day 30

A 45-minute follow-up call on what each person did, and what happened next.

Frontline first

In every exercise the people closest to the work speak first and senior leaders speak last.

Their own work

Participants bring a real procedure from their own job. Nothing is hypothetical.

Anonymous when it matters

Cards and anonymous votes, so what matters gets said.

What the day produces

Every level rates the culture

Each person places their own workplace on the five-level maturity model from Beyond Compliance, by anonymous vote. The results appear live in the room, by level, side by side.

Lethal
Avoidant
Developing
Functional
Transfor­mational
Frontline workers
Supervisors
Senior leaders

Example only. An illustration of the kind of spread a room produces, not results from a real seminar.

There is no right answer. The spread is the finding.

Front cover of Beyond Compliance: Rethinking Safety Through Leadership and Culture by David G. Broadbent

The book behind the seminar

Beyond Compliance

Rethinking Safety Through Leadership and Culture

The day opens and closes with readings from David G Broadbent’s book, and every session draws on one of its chapters, so every level leaves with the same language for what they saw.

PDF edition before the day. Signed copy on completion.

Where it leads

Start with every seat. Then go deeper.

The seminar shows where the gap is. The two-day workshops give each group the time to work on it.

  1. 1

    One day · every level

    The View From Every Seat

    Everyone in one room, looking at the same work. Where the gap shows up.

    You are here
  2. 2

    Two days · senior & operational leaders

    Leadership Beyond the Numbers

    For the leaders who own the system and set the culture.

    See the workshop
  3. 3

    Two days · frontline supervisors

    Leading the Crew

    For the people who stand where the system meets the work.

    See the workshop