SAFE-T-MIND©
Mindful Interpersonal Navigation that Drives Performance
Most organisations know they have a psychological safety problem. They see it in the near misses that go unreported, the concerns that are raised once and never again, and the silence that descends whenever a senior leader enters the room. What they do not know is what to do about it. SAFE-T-MIND© changes that.
What Participants Leave With
By the time participants leave on Day Two they understand something that most safety programs never address: that the single greatest predictor of whether your people will speak up about a hazard, a near miss, or a failing system is not your safety management system — it is the psychological climate you create every time you walk onto the floor. Participants leave with the knowledge to measure that climate accurately, the skills to change it deliberately, and a 90-day plan for making psychological safety a permanent feature of how their team operates.
The Program — Day by Day
Day One
Understanding the Climate You Create
Most leaders believe their team would speak up if something was wrong. The research suggests most of them are mistaken — not because their people do not care, but because the leader's own behaviour, often unconscious, has trained their team to stay silent.
Day One confronts this reality directly. Participants learn to measure the psychological safety climate in their own team using validated research instruments, identify the specific leader behaviours that predict high and low psychological safety, and understand precisely how their current leadership approach is shaping the climate around them — for better or worse.
The afternoon moves into the neuroscience of psychological safety — why the human brain treats social threat the same way it treats physical threat, and what this means for the way people respond to correction, challenge, and authority in high-risk environments. Participants finish Day One with a clear picture of the gap between the climate they think they are creating and the climate their people are actually experiencing.
Day Two
Building the Climate You Need
Knowing the problem is not enough. Day Two is about developing the precise skills required to close the gap.
The morning is devoted to the practical leadership behaviours that build psychological safety — how to invite contribution without creating performance anxiety, how to respond to bad news in ways that encourage more disclosure rather than less, how to reframe failure as information rather than incompetence, and how to model the vulnerability that gives others permission to be honest.
These are not theoretical concepts. Participants practise each skill under structured feedback conditions until they can execute them naturally in the high-pressure, time-constrained reality of an operational environment.
The afternoon develops each participant's SAFE-T-MIND© Culture Change Plan — a targeted, measurable strategy for shifting the psychological safety climate in their specific team or organisation, built around the diagnostic data from Day One, presented to the group, and refined through peer challenge before participants leave.
What Participants Leave With
SAFE-T-MIND© is for leaders who have realised that their safety culture is not determined by their systems — it is determined by the daily experience of working for them.
It is designed for:
- Operations managers and site leaders who want to understand why their people are not telling them what they need to know
- Safety professionals who are tired of near miss reporting that captures paperwork rather than reality
- Senior leaders who have invested in safety systems and cannot understand why engagement remains low
- HR and organisational development professionals building the cultural foundations for genuine safety performance
SAFE-T-MIND© is delivered as a standalone two-day program. It is also available as a focused module within SAFE-T-LEADER© for organisations that want psychological safety integrated within a broader leadership transformation.
The maximum program size is fifteen participants. Psychological safety cannot be developed in a conference — it requires every participant to be seen, heard, and challenged as an individual.
Delivery and Support
SAFE-T-MIND© is delivered over two consecutive full days. Every program begins with a pre-program diagnostic — participants complete the SAFE-T-MIND© Psychological Safety Climate Survey before Day One, giving David G Broadbent a precise picture of the current climate in each participant's team before the program begins. This means that from the first session, the program is speaking directly to the specific psychological safety challenges in the room — not generic examples from other industries.
Following the program each participant receives an individual climate report and a personalised development summary. A summary organisational report is provided to sponsoring leadership. A 90-day follow-up coaching session supports implementation and measures climate change since Day One.
The SAFE-T-MIND© Psychological Safety Climate Survey is also available as a standalone organisational diagnostic for leadership teams that want to measure their current climate before committing to a program.
Facilitator
SAFE-T-MIND© is designed and facilitated exclusively by David G Broadbent — Safety Psychologist, creator of the Transformational Safety® System, and one of the few practitioners in the world who has been integrating psychological safety into safety leadership work since long before it became a mainstream management concept.
David brings to SAFE-T-MIND© two decades of applied experience in safety-critical industries, a deep grounding in Edmondson's original research and its successors, and the practitioner's understanding of what it actually takes to shift a psychological safety climate in environments where production pressure, authority gradients, and fear of consequence work against candour every single day.
The silence in your team is not indifference. It is a rational response to an unsafe climate — a climate that was built, one interaction at a time, by the way leaders responded when people spoke up in the past. The worker who says nothing when they see something wrong has not failed in their duty. The leader who created the conditions where silence felt safer than speaking up has. SAFE-T-MIND© gives leaders the skills to change that climate deliberately, measurably, and permanently.
Day One — The Leader in the Mirror
| 8:30am | Welcome, program overview and participant introductions |
| 9:00am | What is psychological safety? The research, the evidence, and why it matters in high-risk environments |
| 10:30am | Morning break |
| 10:45am | The SAFE-T-MIND© Psychological Safety Climate Survey — reviewing your pre-program diagnostic results |
| 12:15pm | Lunch |
| 1:15pm | Leader behaviours that build psychological safety — and those that destroy it |
| 2:15pm | The neuroscience of psychological safety — why the brain treats social threat like physical threat |
| 3:15pm | Afternoon break |
| 3:30pm | How your leadership climate is shaping your team's willingness to speak up |
| 4:30pm | Day One reflection and individual climate gap analysis |
| 5:00pm | Close |
Day Two — The Leader in Action
| 8:30am | Day One recap and overnight reflections |
| 9:00am | Practical tools for building psychological safety — inviting contribution, responding to disclosure, reframing failure |
| 10:30am | Morning break |
| 10:45am | Skill practice — structured feedback conditions |
| 12:15pm | Lunch |
| 1:15pm | The SAFE-T-MIND© Organisational Climate Assessment — mapping your organisation |
| 2:30pm | Individual 90-day Culture Change Plan development |
| 3:30pm | Afternoon break |
| 3:45pm | Small group presentations and peer feedback |
| 4:45pm | Program debrief and graduation |
| 5:00pm | Close |